Privacy Policy

When you contact Reel Makers, request a quote, apply for a role, or work with us on a creative project, we may collect information such as your name, email address, phone number, company name, project requirements, contact form messages, and communication preferences.

For career enquiries, we may collect application details, portfolio links, resumes, work samples, and other information you choose to submit. We may also collect browser, device, and analytics information to understand how visitors use our website.

We use your information to respond to enquiries, understand project requirements, deliver creative services, manage project communication, provide client support, review recruitment applications, improve our website, and comply with legal or administrative obligations.

We do not sell your personal information. We use the information you provide only for legitimate business purposes connected to Reel Makers services and operations.

Client-provided videos, images, logos, scripts, brand assets, references, and project materials are used only to deliver the requested services. These materials may be reviewed by our creative, editing, strategy, and production teams as required for the project.

We do not share client media or project assets publicly without permission. Portfolio use, case studies, testimonials, or public previews are shared only when approved by the client or otherwise permitted by the project agreement.

Our website may use cookies and similar technologies to keep the site functional, understand traffic patterns, improve performance, and measure content effectiveness.

Analytics information may include pages visited, approximate location, device type, browser type, referral source, and time spent on the website. You can manage cookies through your browser settings.

We may use trusted third-party services to operate our business and communicate with you, including WhatsApp, email services, Google Forms, Google Analytics, and similar tools.

If payment providers, cloud storage, or file storage services are added later, they may process information necessary for billing, project delivery, file transfer, or secure storage. These services are governed by their own privacy policies and security practices.

We take reasonable technical and organizational measures to protect personal information and client materials from unauthorized access, misuse, loss, alteration, or disclosure.

No online system can be guaranteed to be completely secure, but we work to maintain careful access practices and use information only for the purposes described in this Privacy Policy.

We retain personal information, enquiry details, project communication, and client materials only for as long as needed to provide services, maintain business records, handle support, meet legal obligations, or resolve disputes.

When information is no longer required, we may delete, archive, or anonymize it according to our operational and legal requirements.

Depending on applicable law, you may request access to your personal information, ask us to correct inaccurate information, request deletion, withdraw consent where consent applies, or object to certain uses of your information.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding to certain requests.

Reel Makers services are intended for businesses, creators, professionals, and adult users. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our services, tools, legal requirements, or business practices.

When we make updates, we will revise the Last Updated date on this page. Continued use of our website or services after an update means the revised policy applies.